I had to try out if this is an isolated instance. This was the situation before I tried to update the North America map:Įurope would no longer work, but I still hat the North America map. The only people who win are not your customers.Ĭonclusion: stay away from TomTom Home if you need a working map. Every single time, a free product is better than what you sell, you lose. Your DRM does not hurt those folks in any way. Unprotected for anybody to install who does not want to pay you. Repeat after me: DRM is bad for the customerĪnd TomTom, I have a secret to share. It was well connected, but TomTom Home has decided I disconnected it. But no, the device has to sit well connected until the download to the Mac is complete.

The software could very well just download the map and then worry about the device when it is actually installing the map. Why is it so important I do not disconnect? I can only imagine it is a DRM issue. The process has turned a perfectly good TomTom device into a well designed paper weight. The old one is gone, the new one cannot be activated. But TomTom Home has decided I had disconnected the device. The Mac did not go to sleep since I am writing a text. It is sitting in its docking station, the Mac is showing the internal storage as mounted. Why should I? Let's ask TomTom Home:Īh, *I* have disconnected the device. Yesterday TomTom Home told me a number of times that I had cancelled: They are going to break your device when you do so. You may have bought both with the device, but when you update, there are two subscriptions.Īfter you insert the Activation Code into the application, TomTom Home starts downloading the update, and it warns you ! IMPORTANT: Do not disconnect your navigation device. You actually need two subscriptions, if you want to keep the Europe and North America maps updated. Yesterday they sent me Activation Code so that I can update the maps in my GO 940 LIVE. You can't miss the adverts in your TomTom Home application. TomTom Map Update fails big time by Volker Weber

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